Privacy Policy

Last updated: 03 September 2025

We respect your privacy. This Policy explains what personal data we collect, how we use it, and the choices you have. It applies to TheyTriedToBreakMe.com (the “Site”), related subpages, and any services we provide through the Site.

1) Who we are

Site owner / Data Controller:

TheyTriedToBreakMe.com (Truth Reclaimed Press)
Address: Suite RA01, 195-197 Wood Street, London, E17 3NU
Telephone: +44 (0)207 183 5768
Email: hello@theytriedtobreakme.com

If you have questions about this Policy or how we handle your data, contact us at the email above.

2) What data we collect

We collect information in three ways:

A. You provide it to us

  • Contact forms (name, email, message, optional phone).

  • Orders for signed copies (name, email, billing/shipping address, phone).

  • Newsletter sign-up (email).

  • Media/press enquiries (name, email, outlet, message).

  • Comments (name, email, comment content).

B. Collected automatically

  • Device and usage data (IP address, browser type, pages viewed, timestamps, referring URLs).

  • Cookies and similar technologies (see Cookies section).

C. From third parties (when you choose them)

  • Payments / fulfilment: if you buy a signed copy via our shop, the payment processor (e.g., Stripe/PayPal) processes your card data. We do not store full card numbers.

  • External retailers: Amazon, Kickstarter, or other platforms you choose to visit from our links may share limited order/engagement data with us (e.g., campaign analytics). Your relationship with them is governed by their privacy policies.

3) How we use your data (purposes + legal bases)

  • To provide the Site and services (site functionality, orders, deliveries) — Contractual necessity.

  • To respond to enquiries (contact/press forms) — Legitimate interests or Contract.

  • To process payments and prevent fraud — Contract and Legitimate interests; compliance with legal obligations.

  • To send updates/newsletters — Consent (you can withdraw anytime).

  • To improve the Site (analytics, troubleshooting, performance) — Legitimate interests (a better, safer website).

  • To comply with the law (tax, accounting, regulatory requests) — Legal obligation.

4) Cookies & analytics

We use cookies to operate the Site, remember preferences, and understand usage.

Types of cookies

  • Essential: required for security, checkout, and basic features.

  • Analytics (optional): measure traffic and performance.

  • Marketing (optional): only if/when we run campaigns or embed third-party content.

You can manage non-essential cookies via our cookie banner or your browser settings. Disabling some cookies may affect Site functionality.

If using Google Analytics: we enable IP anonymization where possible and respect consent settings. You can also install the Google opt-out browser add-on.

5) Payments & security

When you purchase a signed copy, payments are handled by {{Stripe/PayPal/Your processor}}. We never store your full card details. We use HTTPS/TLS and follow industry practices to keep your data secure.

6) Sharing your data

We share data only with:

  • Service providers (website host, email service, payment processor, shipping providers, analytics) under contracts that require confidentiality and data protection.
  • External platforms you choose (Amazon, Kickstarter, etc.). Your use of those platforms is governed by their policies.
  • Authorities when required by law, or to protect our rights, users, or the public.

We do not sell your personal data.

7) International transfers

Some providers may process data outside the UK/EEA. When this happens, we rely on appropriate safeguards (e.g., UK GDPR adequacy decisions or Standard Contractual Clauses).

8) How long we keep data

We keep data only as long as necessary:

  • Orders: typically 6 years for accounting/tax.
  • Contact/press enquiries: up to 24 months.
  • Newsletter data: until you unsubscribe (then we suppress the address to honour the opt-out).
  • Analytics data: per the provider’s retention settings (usually 14–26 months).

9) Your rights (UK & EU GDPR)

You can:

  • Access your data
  • Correct inaccurate data
  • Delete your data (where applicable)
  • Restrict or object to certain processing
  • Port your data
  • Withdraw consent (e.g., newsletters) at any time

To exercise rights, email hello@theytriedtobreakme.com. We may need to verify your identity.

If you’re not satisfied, you can complain to the UK Information Commissioner’s Office (ICO): ico.org.uk.

10) Email marketing

We send emails only if you opted in (or if they’re strictly service/transactional). You can unsubscribe via the link in the email or by contacting us.

11) Comments & user content

If comments are enabled, remember that anything you post may be publicly visible. We may use automated spam detection.

12) Children

This Site is not intended for children under 16. We do not knowingly collect data from children.

13) Third-party links

Our Site includes links to third-party sites (e.g., Amazon, Kickstarter, media outlets). We are not responsible for their content or privacy practices.

14) Changes to this Policy

We may update this Policy from time to time. The “Last updated” date shows the latest version. Significant changes will be communicated on this page.

15) How to contact us

Privacy queries: hello@theytriedtobreakme.com
Telephone: +44 (0)207 183 5768
Address: Suite RA01, 195-197 Wood Street, London, E17 3NU